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VoIP Outdoor Intercom
Operations Guide
Part #011186
Document Part #930796L
for Firmware Version 11.1.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
The IP Endpoint Company
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Strany 1 - Operations Guide

VoIP Outdoor IntercomOperations GuidePart #011186 Document Part #930796Lfor Firmware Version 11.1.0CyberData Corporation3 Justin CourtMonterey, CA

Strany 2 - The IP Endpoint Company

Product OverviewTypical System InstallationOperations Guide 930796L CyberData Corporation3Figure 1-4. Typical Installation—Mass NotificationFigure 1-

Strany 3 - Browsers Supported

Mounting the IntercomNetwork Cable Entry RestrictionsOperations Guide 930796L CyberData Corporation93A.4.2 Conduit Mounting Restrictions (Rear Entry

Strany 4 - Hazard Levels

Mounting the IntercomGround Cable InstallationOperations Guide 930796L CyberData Corporation94A.5 Ground Cable InstallationFigure A-9 illustrates how

Strany 5 - Important Safety Instructions

Mounting the IntercomService Loop Cable RoutingOperations Guide 930796L CyberData Corporation95A.6 Service Loop Cable RoutingFigure A-10 and Figure A

Strany 6 - Contents

Mounting the IntercomSecuring the IntercomOperations Guide 930796L CyberData Corporation96A.7 Securing the IntercomFigure A-12 illustrates how to sec

Strany 7 - Index 106

Mounting the IntercomAdditional Mounting OptionsOperations Guide 930796L CyberData Corporation97A.8 Additional Mounting OptionsA.8.1 Conduit Mounting

Strany 8 - 011186C / 021110K

Mounting the IntercomAdditional Mounting OptionsOperations Guide 930796L CyberData Corporation98A.8.2 Concrete Wall Mounting Option (Not Provided)Fig

Strany 9

Mounting the IntercomAdditional Mounting OptionsOperations Guide 930796L CyberData Corporation99A.8.3 Goose Neck Mounting Option (Not Provided)Figure

Strany 10 - Typical System Installation

Mounting the IntercomAdditional Mounting OptionsOperations Guide 930796L CyberData Corporation100A.8.4 Ground Cable Installation for Goose Neck Mount

Strany 11 - 1.3 Product Features

101Operations Guide 930796L CyberData CorporationAppendix B: Setting up a TFTP ServerB.1 Set up a TFTP ServerAutoprovisioning requires a TFTP server

Strany 12 - 1.5 Supported SIP Servers

102Operations Guide 930796L CyberData CorporationAppendix C: Troubleshooting/Technical SupportC.1 Frequently Asked Questions (FAQ)A list of frequentl

Strany 13 - 2.1 Parts List

Product OverviewProduct FeaturesOperations Guide 930796L CyberData Corporation41.3 Product FeaturesThe VoIP Outdoor Intercom has the following featur

Strany 14 - 2.2 Intercom Components

Troubleshooting/Technical SupportContact InformationOperations Guide 930796L CyberData Corporation103C.3 Contact InformationContact CyberData Corpora

Strany 15 - 2.3 Intercom Setup

Troubleshooting/Technical SupportWarrantyOperations Guide 930796L CyberData Corporation104C.4 WarrantyCyberData warrants its product against defects

Strany 16 - Electrical Hazard:

Troubleshooting/Technical SupportWarrantyOperations Guide 930796L CyberData Corporation105C.4.2 Warranty & RMA Returns outside of the United Stat

Strany 17 - 2.3.3 Wiring the Circuit

Operations Guide 930796L CyberData Corporation106IndexNumerics16 AWG gauge wire 8Aactivate local relay (door sensor) 62activate relay (door sensor)

Strany 18

IndexOperations Guide 930796L CyberData Corporation107unit dimensions and intrusion sensor range without the gang box 89unit dimensions—front and sid

Strany 19

IndexOperations Guide 930796L CyberData Corporation108MMGROUPMGROUP Name 46mounting 87additional mounting options 97concrete wall mounting option (

Strany 20 - 2.3.4 Intercom Connectors

IndexOperations Guide 930796L CyberData Corporation109securing the intercom 96sensor setup page 47, 61sensor setup parameters 47sensors 48, 62serv

Strany 21 - Connector Function

Product OverviewSupported ProtocolsOperations Guide 930796L CyberData Corporation51.4 Supported ProtocolsThe Intercom supports the following protocol

Strany 22 - Activity

6Operations Guide 930796L CyberData Corporation2 Installing the VoIP Outdoor Intercom2.1 Parts ListTa bl e 2-1 illustrates the VoIP Outdoor Intercom p

Strany 23 - 2.3.6 RTFM Button

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Components72.2 Intercom ComponentsFigure 2-1 shows the com

Strany 24 - Intercom Setup

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup82.3 Intercom Setup2.3.1 Intercom ConnectionsFigure 2

Strany 25

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup92.3.2 Using the On-Board RelayGENERAL ALERTWarningEl

Strany 26

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup102.3.3 Wiring the Circuit2.3.3.1 Devices Less than 1

Strany 27 - Web Page Item Description

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup112.3.3.2 Connecting the Door Strike Intermediate Rel

Strany 28

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup122.3.3.3 Connecting the Networked Door Strike Interm

Strany 29

CyberData Corporation 930796L Operations GuideVoIP Outdoor Intercom Operations Guide 930796LPart # 011186COPYRIGHT NOTICE:© 2014, CyberData Corpora

Strany 30

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup132.3.4 Intercom ConnectorsSee the following figures

Strany 31 - Figure 2-16. Home Page

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup14Figure 2-7. Connector LocationsTable 2-3. Connector

Strany 32

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup152.3.5 Activity and Link LEDs2.3.5.1 Verifying the N

Strany 33

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup162.3.6 RTFM ButtonWhen the Intercom is operational a

Strany 34 - 2.4.5 Configure the Device

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup172.3.6.2 Restoring the Factory Default SettingsWhen

Strany 35 - Note The question mark icon (

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup182.3.8 Call Button and the Call Button LED2.3.8.1 Ca

Strany 36

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup192.4 Configure the Intercom Parameters To configure

Strany 37

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup202.4.2 Intercom Web Page NavigationTa bl e 2-5 shows

Strany 38

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup212.4.3 Using the Toggle Help ButtonThe Toggle Help b

Strany 39 - 2.4.5.1 Time Zone Strings

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup223. Move the mouse pointer to hover over the questio

Strany 40

Operations Guide 930796L CyberData CorporationRevision InformationRevision 930796L, which corresponds to firmware version 11.1.0, was released on Dece

Strany 41

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup232.4.4 Log in to the Configuration Home Page1. Open

Strany 42

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup24Figure 2-16. Home Page

Strany 43

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup253. On the Home page, review the setup details and n

Strany 44

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup26Export SettingsClick Export to export the current c

Strany 45

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup272.4.5 Configure the Device1. Click the Device menu

Strany 46

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup282. On the Device page, you may enter values for the

Strany 47

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup29DTMF Activation Code Activation code used to activ

Strany 48

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup30Auto-Answer Incoming Calls When selected, the devi

Strany 49

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup31Note You can change the SIP Volume, Multicast Volum

Strany 50

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup322.4.5.1 Time Zone StringsThe posix time zone string

Strany 51 - 2.4.7.3 Delayed DTMF

CyberData Corporation 930796L Operations GuidePictorial Alert IconsHazard LevelsDanger: Indicates an imminently hazardous situation which, if not avoi

Strany 52

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup33Time Zone String ExamplesTa bl e 2-10 has some more

Strany 53 - 2.4.8.1 Assigning Priority

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup34GMT+5 Islamabad, KarachiGMT+6 Almaty, DhakaGMT+7 Ba

Strany 54

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup352.4.6 Configure the Network Parameters 1. Click the

Strany 55

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup362. On the Network page, enter values for the parame

Strany 56

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup37Note You must click on the Save button and then the

Strany 57

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup382.4.7 Configure the SIP Parameters1. Click on the S

Strany 58

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup392. On the SIP page, enter values for the parameters

Strany 59

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup40Backup SIP User ID 2 Specify the SIP User ID for t

Strany 60

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup41SIP Server Enter the SIP server address as an IPv4

Strany 61

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup42Note You must click on the Save button and then the

Strany 62

CyberData Corporation 930796L Operations GuideImportant Safety Instructions1. Read these instructions.2. Keep these instructions.3. Heed all warnings.

Strany 63

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup432.4.7.2 Point-to-Point ConfigurationWhen the device

Strany 64

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup442.4.7.3 Delayed DTMFOn the SIP Configuration page t

Strany 65

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup452.4.8 Configure the Multicast ParametersThe Multica

Strany 66

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup462. On the Multicast page, enter values for the para

Strany 67

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup472.4.9 Configure the Sensor Configuration Parameters

Strany 68

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup482. On the Sensor page, enter values for the paramet

Strany 69

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup49Note You must click on the Save button and then the

Strany 70

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup502.4.10 Configure the Audio Configuration Parameters

Strany 71

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup51Figure 2-25. Audiofiles Page2. On the Audiofiles pa

Strany 72

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup520-9 '5' corresponds to the spoken word “f

Strany 73

iOperations Guide 930796L CyberData CorporationContentsChapter 1 Product Overview 11.1 How to Identify This Product ...

Strany 74

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup532.4.10.1 User-created Audio FilesUser created audio

Strany 75

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup54When you export an audio file with Audacity, save t

Strany 76

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup552.4.11 Configure the Events ParametersThe Events pa

Strany 77 - 2.4.14.1 Autoprovisioning

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup562. On the Events page, enter values for the paramet

Strany 78

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup57Note You must click on the Save button and then the

Strany 79

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup582.4.11.1 Example Packets for EventsThe server and p

Strany 80

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup59User-Agent: CyberData/1.0.0Content-Length: 205Conte

Strany 81

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup60User-Agent: CyberData/1.0.0Content-Length: 234Conte

Strany 82

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup612.4.12 Configure the Door Strike RelayThe Door Stri

Strany 83

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup622. On the DSR page, enter values for the parameters

Strany 84 - Audio Files

Operations Guide 930796L CyberData CorporationiiB.1 Set up a TFTP Server ...

Strany 85 - 2.4.14.2 Sample dhcpd.conf

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup63Make call to extension When selected, the device w

Strany 86

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup64Note You must click on the Save button and then the

Strany 87 - 2.5.1 Uploading the Firmware

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup652.4.13 Configure the Device (on the DSR page)1. Cli

Strany 88

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup662. On the Configure Device page, enter values for t

Strany 89 - 2.5.2 Reboot the Device

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup67Note You must click on the Save button and then the

Strany 90 - 2.6 Command Interface

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup682.4.14 Configure the Autoprovisioning ParametersAut

Strany 91

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup692. On the Autoprovisioning page, you may enter valu

Strany 92

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup70Note You must click on the Save button and then the

Strany 93

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup71Autoprovisioning files can contain the whole config

Strany 94 - A.1 Mounting Components

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup72The file 0020f7123456.xml contains:<?xml version

Strany 95 - A.2 Dimensions

1Operations Guide 930796L CyberData Corporation1 Product Overview1.1 How to Identify This ProductTo identify the VoIP Outdoor Intercom, look for a mod

Strany 96 - Dimensions

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup73The Autoprovisioning FilenameThe autoprovisioning f

Strany 97 - TOP SIDE

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup74Autoprovisioning Firmware Updates<FirmwareSettin

Strany 98 - 011186 Intercom

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup75Autoprovisioning Example 1Here's a simple exam

Strany 99 - 5/32"

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup76Device2 goes through the same steps by setting its

Strany 100 - Mounting the Intercom

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup77XML FilesXML files can contain <AutoprovFile>

Strany 101 - Ground Lug

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup782.4.14.2 Sample dhcpd.conf## Sample configuration f

Strany 102 - Service Loop Cable Routing

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup792.4.14.3 Download Template ButtonThe Download Templ

Strany 103 - 2 Gang Box

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup802.5 Upgrade the Firmware and Reboot the Intercom2.5

Strany 104 - Additional Mounting Options

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup814. Click on the Firmware menu button to open the Fi

Strany 105

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup822.5.2 Reboot the DeviceTo reboot a Intercom, log in

Strany 106

Product OverviewTypical System InstallationOperations Guide 930796L CyberData Corporation21.2 Typical System InstallationThe Voice-over-IP (VoIP) Int

Strany 107

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup832.6 Command InterfaceSome functions on the device c

Strany 108 - B.1 Set up a TFTP Server

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup84Play the "4" audio file wget --user admin

Strany 109 - C.2 Documentation

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup85Play the "Night Ring" audio file wget --u

Strany 110 - C.3 Contact Information

Operations Guide 930796L CyberData Corporation Installing the VoIP Outdoor IntercomIntercom Setup86Delete the "Ringback tone" audio file wge

Strany 111 - C.4 Warranty

87Operations Guide 930796L CyberData CorporationAppendix A: Mounting the IntercomA.1 Mounting ComponentsBefore you mount the Intercom, make sure that

Strany 112 - C.4.3 Spare in the Air Policy

Mounting the IntercomDimensionsOperations Guide 930796L CyberData Corporation88A.2 DimensionsFigure A-1. Unit Dimensions—Front and Side ViewFigure A-

Strany 113 - Numerics

Mounting the IntercomDimensionsOperations Guide 930796L CyberData Corporation89Figure A-3. Shroud Dimensions—Front and Side View with Mounting Hole L

Strany 114

DimensionsOperations Guide 930796L CyberData Corporation90Figure A-5. PCB Dimensions and Intrusion Sensor RangeBOTTOM SIDE4.200 [106.68]4.200 [106.6

Strany 115

Mounting the IntercomOverview of Installation TypesOperations Guide 930796L CyberData Corporation91A.3 Overview of Installation TypesAn overview of t

Strany 116

Mounting the IntercomNetwork Cable Entry RestrictionsOperations Guide 930796L CyberData Corporation92A.4 Network Cable Entry RestrictionsA.4.1 Condui

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