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VoIP Outdoor Intercom
with Keypad
Operations Guide
Part #011214
Document Part #930809M
for Firmware Version 11.3.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
The IP Endpoint Company
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Strany 1 - Operations Guide

VoIP Outdoor Intercom with KeypadOperations GuidePart #011214Document Part #930809Mfor Firmware Version 11.3.0CyberData Corporation3 Justin CourtMon

Strany 2 - The IP Endpoint Company

Product OverviewProduct FeaturesOperations Guide 930809M CyberData Corporation31.3 Product FeaturesThe VoIP Outdoor Intercom with Keypad has the foll

Strany 3 - Hazard Levels

Mount the IntercomOperations Guide 930809M CyberData Corporation93A.2 DimensionsFigure A-1. Unit Dimensions—Front and Side ViewFigure A-1. Unit Dime

Strany 4 - Important Safety Instructions

Mount the IntercomOperations Guide 930809M CyberData Corporation94Figure A-2. Shroud Dimensions and Mounting Hole Locationsø0.854 [ø21.69]ø0.280 [ø7

Strany 5 - Browsers Supported

Mount the IntercomOperations Guide 930809M CyberData Corporation95Figure A-3. Unit Dimensions—Intrusion Sensor Range and Unit without the Gang Box I

Strany 6 - Contents

Mount the IntercomOperations Guide 930809M CyberData Corporation96Figure A-4. PCB Dimensions and Intrusion Sensor RangeBOTTOM SIDE4.200 [106.68]4.20

Strany 7 - Index 109

Overview of Installation TypesOperations Guide 930809M CyberData Corporation97A.3 Overview of Installation TypesAn overview of the installation type

Strany 8 - 011214B / 021106C

Network Cable Entry RestrictionsOperations Guide 930809M CyberData Corporation98A.4 Network Cable Entry RestrictionsA.4.1 Rear Conduit Network Cable

Strany 9 - Typical System Installation

Service Loop Cable RoutingOperations Guide 930809M CyberData Corporation99A.5 Service Loop Cable RoutingFigure A-7 and Figure A-8 illustrate how to

Strany 10 - 1.3 Product Features

Securing the IntercomOperations Guide 930809M CyberData Corporation100A.6 Securing the IntercomUse the four Security Torx screws to secure the Inter

Strany 11 - 1.5 Supported SIP Servers

Additional Mounting OptionsOperations Guide 930809M CyberData Corporation101A.7 Additional Mounting OptionsA.7.1 Rear Conduit Mounting Option (Not P

Strany 12 - Product Specifications

Additional Mounting OptionsOperations Guide 930809M CyberData Corporation102A.7.2 Concrete Wall Mounting Option (Not Provided)Figure A-11 illustrate

Strany 13 - 2.1 Parts List

Product OverviewSupported ProtocolsOperations Guide 930809M CyberData Corporation41.4 Supported ProtocolsThe Intercom supports: •SIP• HTTP Web-based

Strany 14 - 2.2 Intercom Components

Additional Mounting OptionsOperations Guide 930809M CyberData Corporation103A.7.3 Goose Neck Mounting Option (Not Provided)Figure A-12 illustrates a

Strany 15 - 2.2.2 Dialing from the Keypad

104Operations Guide 930809M CyberData CorporationAppendix B: Setting up a TFTP ServerB.1 Set up a TFTP ServerAutoprovisioning requires a TFTP server

Strany 16 - 2.3 Intercom Setup

105Operations Guide 930809M CyberData CorporationAppendix C: Troubleshooting/Technical SupportC.1 Frequently Asked Questions (FAQ)To see a list of fr

Strany 17 - Intercom Setup

Contact InformationOperations Guide 930809M CyberData Corporation106C.3 Contact InformationContact CyberData Corporation3 Justin CourtMonterey, CA

Strany 18 - 2.3.3 Wiring the Circuit

WarrantyOperations Guide 930809M CyberData Corporation107C.4 WarrantyCyberData warrants its product against defects in material or workmanship for a

Strany 19

WarrantyOperations Guide 930809M CyberData Corporation108C.4.2 Warranty & RMA Returns outside of the United StatesIf you purchased your equipmen

Strany 20

Operations Guide 930809M CyberData Corporation109IndexNumerics16 AWG gauge wire 9Aactivate local relay (door sensor) 66activate relay (door sensor)

Strany 21 - Connector Function

Operations Guide 930809M CyberData Corporation110shroud dimensions and mounting hole locations 94unit dimensions and intrusion sensor range without

Strany 22

Operations Guide 930809M CyberData Corporation111MMGROUPMGROUP Name 49mounting 92additional mounting options 101concrete wall mounting option (not

Strany 23 - Activity

Operations Guide 930809M CyberData Corporation112RTFM button 17RTFM jumper 17, 18RTP/AVP 4Ssales 106securing the intercom 100security code 38se

Strany 24 - 2.3.6 RTFM Button

Product OverviewProduct SpecificationsOperations Guide 930809M CyberData Corporation51.6Category SpecificationOutput 1 Watt Peak PowerEthernet I/F 10

Strany 25 - 2.3.7 Adjust the Volume

Installing the VoIP Outdoor Intercom with KeypadParts ListOperations Guide 930809M CyberData Corporation62.1 Parts ListTable 2-1 illustrates the par

Strany 26

Installing the VoIP Outdoor Intercom with KeypadIntercom ComponentsOperations Guide 930809M CyberData Corporation72.2 Intercom ComponentsFigure 2-1 s

Strany 27 - Web Page Item Description

Installing the VoIP Outdoor Intercom with KeypadIntercom ComponentsOperations Guide 930809M CyberData Corporation82.2.1 Call Button and Indicator Lig

Strany 28

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation92.3 Intercom Setup2.3.1 Intercom Connect

Strany 29

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation102.3.2 Using the On-Board RelayGENERAL A

Strany 30

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation112.3.3 Wiring the Circuit2.3.3.1 Devices

Strany 31 - Figure 2-15. Home Page

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation122.3.3.2 Connecting the Door Strike Inte

Strany 32

CyberData Corporation 930809M Operations GuidePoE VoIP Intercom Operations Guide 930809MPart # 011214COPYRIGHT NOTICE:© 2015, CyberData Corporation

Strany 33

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation132.3.3.3 Connecting the Networked Door S

Strany 34 - 2.4.5 Configure the Device

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation142.3.4 Identifying the Connector Locatio

Strany 35 - Note The question mark icon (

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation15Figure 2-8. Connector LocationsTable 2-

Strany 36

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation162.3.5 Activity and Link LEDs2.3.5.1 Ver

Strany 37

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation172.3.6 RTFM ButtonWhen the Intercom is o

Strany 38 - 2.4.5.1 Time Zone Strings

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation18Note The device will use DHCP to obtain

Strany 39

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation192.4 Configure the Intercom Parameters T

Strany 40

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation202.4.2 Intercom Web Page NavigationTa b

Strany 41

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation212.4.3 Using the Toggle Help ButtonThe T

Strany 42 - Ta b l e 2-12

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation223. Move the mouse pointer to hover over

Strany 43

CyberData Corporation 930809M Operations GuidePictorial Alert IconsHazard LevelsDanger: Indicates an imminently hazardous situation which, if not avoi

Strany 44

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation232.4.4 Log in to the Configuration Home

Strany 45

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation24Figure 2-15. Home Pagev11.3.0214100452

Strany 46

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation253. On the Home page, review the setup d

Strany 47

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation26Export SettingsClick Export to export t

Strany 48

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation272.4.5 Configure the Device1. Click the

Strany 49

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation282. On the Device page, you may enter va

Strany 50

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation29Relay SettingsActivate Relay with DTMF

Strany 51

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation30Note You can change the SIP Volume, Mul

Strany 52

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation312.4.5.1 Time Zone StringsThe posix time

Strany 53

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation32Time Zone String ExamplesTa b l e 2-10

Strany 54

CyberData Corporation 930809M Operations GuideImportant Safety Instructions1. Read these instructions.2. Keep these instructions.3. Heed all warnings.

Strany 55

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation33GMT+5 Islamabad, KarachiGMT+6 Almaty, D

Strany 56 - 2.4.9.1 Assigning Priority

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation342.4.6 Configure the Button Parameters1.

Strany 57

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation352. On the Button Configuration page, yo

Strany 58

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation36Security Code 5 Up to eight digits usin

Strany 59

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation37Note You must click on the Save button

Strany 60

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation38Note The maximum number of total charac

Strany 61

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation392.4.7 Configure the Network Parameters

Strany 62

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation402. On the Network page, enter values fo

Strany 63

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation41Note You must click on the Save button

Strany 64

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation422.4.8 Configure the SIP Parameters1. Cl

Strany 65

Operations Guide 930809M CyberData CorporationRevision InformationRevision 930809M, which corresponds to firmware version 11.3.0, was released on Febr

Strany 66

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation432. On the SIP page, enter values for th

Strany 67

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation44Backup SIP User ID 2 Specify the SIP U

Strany 68

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation45Remote SIP Port The Remote SIP Port is

Strany 69

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation46Note You must click on the Save button

Strany 70

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation472.4.8.1 Point-to-Point ConfigurationWhe

Strany 71

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation482.4.9 Configure the Multicast Parameter

Strany 72

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation492. On the Multicast page, enter values

Strany 73

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation502.4.10 Configure the Sensor Configurati

Strany 74

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation512. On the Sensor page, enter values for

Strany 75

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation52Note You must click on the Save button

Strany 76

iOperations Guide 930809M CyberData CorporationContentsChapter 1 Product Overview 11.1 How to Identify This Product ...

Strany 77

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation532.4.11 Configure the Audio Configuratio

Strany 78

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation54Figure 2-25. Audiofiles Configuration P

Strany 79

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation552. On the Audiofiles page, enter values

Strany 80

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation56The Play button will play that audio fi

Strany 81 - 2.4.15.1 Autoprovisioning

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation572.4.11.1 User-created Audio FilesUser c

Strany 82

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation58When you export an audio file with Auda

Strany 83

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation592.4.12 Configure the Events ParametersT

Strany 84

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation602. On the Events page, enter values for

Strany 85

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation61Note You must click on the Save button

Strany 86

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation622.4.12.1 Example Packets for EventsThe

Strany 87 - Audio Files

Operations Guide 930809M CyberData CorporationiiAppendix B Setting up a TFTP Server 104B.1 Set up a TFTP Server ...

Strany 88 - 2.4.15.2 Sample dhcpd.conf

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation63User-Agent: CyberData/1.0.0Content-Leng

Strany 89

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation64User-Agent: CyberData/1.0.0Content-Leng

Strany 90 - 2.5.1 Uploading the Firmware

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation652.4.13 Configure the Door Strike RelayT

Strany 91

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation662. On the DSR page, enter values for th

Strany 92 - 2.5.2 Reboot the Device

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation67Make call to extension When selected,

Strany 93 - 2.6 Command Interface

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation68Note You must click on the Save button

Strany 94

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation692.4.14 Configure the Device (on the DSR

Strany 95

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation702. On the Device Configuration page, en

Strany 96

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation71Note You must click on the Save button

Strany 97

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation722.4.15 Configure the Autoprovisioning P

Strany 98

1Operations Guide 930809M CyberData Corporation1 Product Overview1.1 How to Identify This ProductTo identify the VoIP Outdoor Intercom with Keypad, lo

Strany 99 - Intercom with Keypad

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation732. On the Autoprovisioning page, you ma

Strany 100 - A.2 Dimensions

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation74Note You must click on the Save button

Strany 101 - Mount the Intercom

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation75You can download an autoprovisioning te

Strany 102

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation76The Autoprovisioning FilenameThe autopr

Strany 103 - TOP SIDE

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation77Autoprovisioning Firmware Updates<Fi

Strany 104

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation78Autoprovisioning Example 1Here's a

Strany 105 - 1/2" Conduit Connector

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation79Device2 goes through the same steps by

Strany 106 - Service Loop Cable Routing

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation80XML FilesXML files can contain <Auto

Strany 107 - A.6 Securing the Intercom

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation812.4.15.2 Sample dhcpd.conf## Sample con

Strany 108 - Additional Mounting Options

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation822.4.15.3 Download Template ButtonThe Do

Strany 109

Product OverviewTypical System InstallationOperations Guide 930809M CyberData Corporation21.2 Typical System InstallationThe Voice-over-IP (VoIP) Int

Strany 110

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation832.5 Upgrade the Firmware and Reboot the

Strany 111 - B.1 Set up a TFTP Server

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation844. Click on the Firmware menu button to

Strany 112 - C.2 Documentation

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation852.5.2 Reboot the DeviceTo reboot a Inte

Strany 113 - C.3 Contact Information

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation862.6 Command InterfaceSome functions on

Strany 114 - C.4 Warranty

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation87Play the "4" audio file wget

Strany 115 - C.4.3 Spare in the Air Policy

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation88Play the "Door Ajar" audio fi

Strany 116 - Numerics

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation89Play the "4" audio file wget

Strany 117

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation90Play the "Door Ajar" audio fi

Strany 118

Installing the VoIP Outdoor Intercom with KeypadIntercom SetupOperations Guide 930809M CyberData Corporation91Delete the "Restoring Default"

Strany 119

92Operations Guide 930809M CyberData CorporationAppendix A: Mounting the VoIP Outdoor Intercom with Keypad A.1 Mount the IntercomBefore you mount the

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